Specialist Solutions

Date: Apr 14, 2024

Location: CA

Company: Independent Electricity System Operator


Requisition ID:  19581
Location:  Mississauga, ON (Hybrid)
Status:    Regular
Business Unit:  Information & Technology Services

Why join us? 

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.
We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences – and recognizes that when you do better, we become even better too.  

Who we are 

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.



The opportunity:


Provide life cycle management of information technology solutions to the core components of IESO business related to operating the IESO Administered Markets, providing reliable operation of the electrical system (IESO controlled grid), and other corporate requirements. This role will involve providing solution and development support for IESO’s finance solutions, metering and settlement solutions, including but not limited to enterprise solutions such as Human Resource Information System and others.



What you'll do:

  • Develop integrated computer based information solutions for business and operations processes for the reliable operation of the power system, operation of the IESO Administered Market, and for other corporate needs of the IESO. Conduct analysis of customer requirements, the production of functional specifications, and the development of a satisfactory information solution (ie, impacting areas of software, hardware, communications and business processes).
  • Oversee the evolution of existing information systems and tools related to the market operation, supply, security and settlement services related to the management of the power system and other corporate requirements by conducting/developing/monitoring enhancements to provide additional functionality, improved reliability/maintainability and problem correction.
  • Identify opportunities for information solutions that will provide effective and economic benefits for customers. Address the total solution in terms of communications, data sources, software tools, integration with existing functions, user interfaces, algorithms, etc.
  • Monitor and oversee assigned projects for the development and expansion of information systems and tools. Provide periodic or limited work assignment, organizing, scheduling and checking work of others delegated to assist in specific work projects.
  • Provide project management support to projects or teams involved in the expansion and improvement of information systems and tools.
  • Maintain a close customer relationship and be alert to identify potential improvements to existing systems and to propose new information system requirements.
  • Participate in the development of strategic plans and standards.
  • Act as a teacher or mentor to associates to advance their learning and facilitate their problem solving skills within their respective area of expertise.
  • Perform other duties as required.


What you need to succeed:

  • Requires a strong academic knowledge of computer science and associated subjects, including a strong theoretical knowledge pertinent to the specialist areas of the technical or business operations of the electricity market and administration processes related to the power system delivery.  Requires communication skills, including report or business presentation skills.
  • This knowledge is considered to be normally acquired either through the successful completion of a four-year University education in the appropriate field/discipline or by having the equivalent education.
  • Requires significant exposure to the overall power system operation and electricity market operation as might be acquired through experience in positions related to the power system operation and market operation.  Requires specific experience as applicable to the particular specialty of the group.  Background should be related to the fields of:
    • (a) utilization of generation resources, including interconnections, (b) secure operation of bulk power system, (c) reliability, (d) means of operation including control equipment, staffing, techniques and procedures for the practice of operating, (e) market entry, maintenance and exit (f) bidding and market information management (g) market scheduling and dispatch, (h) metering and market settlement, (i) billing and market funds administration, (j) prudential risk management (k) forecast and assessment   (l) market administration such as dispute resolution, waiver process, compliance and surveillance, (m) Financial accounting and reporting, (n) Payroll services. 
    • Expertise can be in the areas of (1) design concepts as they relate to the functions and characteristics of power system components, (2) analytical studies and the application of computer techniques to solving power system problems, (3) familiarity with power system operation, practices and policies, (4) district operating and system requirements, (5) concepts of power system operation including technical features of equipment and facilities, high-tension transmission and system interchange between systems, (6) familiarity with the Market Rules, (7) design concepts for market scheduling and dispatch algorithm and equations, (8) familiarity with market and internal bid-to-bill business processes and procedures, (9) design concept for financial risk management at the IESO administered market level (10) familiarity with various market administration processes and procedures, (11) familiarity with financial and pay services business processes and procedures and information analysis reporting systems.
  • A period of over eight years, up to and including ten years, is considered necessary to gain this experience.


What’s in it for you


  • A comprehensive total rewards program, including best-in-class benefits and a flexible workplace 
  • A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter 
  • Leaders who support your growth and success through regular feedback and coaching 
  • The opportunity to work with some of the brightest minds in the industry 

For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment – one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. 


We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview. 

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.

The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario. It also offers three flex weeks when individuals can work remotely within Ontario . When working in the office, you will be located at our Mississauga, Toronto, or Oakville location.

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Sign up for talent community; stay in touch, find out about new opportunities – and discover how you can make a difference. Discover how we use our expertise and commitment to deliver reliable and affordable electricity to Ontario’s businesses and communities, and how we’re innovating to secure a stronger energy future for all Ontarians. Visit Careers at IESO and be sure to follow us on LinkedIn.


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