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Specialist, Market Settlements

Date: Aug 4, 2022

Location: CA

Company: Independent Electricity System Operator


Requisition ID: 17762 - Hybrid 
Location: Clarkson         
Temporary Assignment: Up to 18 months  
Business Unit: Corporate Services

Why join us? 

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.
We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences – and recognizes that when you do better, we become even better too.  

Who we are 

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.


The opportunity:
Develop the business processes, procedures and system/tool requirements for settlement of the IESO-Administered Market. Develop the associated documentation. Provide an engineering/technical interface between the IESO and the Market Participants and investigate customer inquiries/complaints or provide engineering and technical support to production staff during their investigations. Monitor, interpret and act as a resource regarding wholesale settlement activities. Contribute to the development of training packages relating to work methods, technology, techniques, and the policies, practices, and procedures relating to the established Market Rules.

What you’ll do

  • Maintain a current knowledge of settlement activities for the purposes of interpreting and applying contractual obligations as they apply to financial payments and penalties, and maintain an awareness of industry developments in settlement technologies and practices.
  • Develop appropriate processes, systems and procedures to perform settlement activities for the IESO-Administered Market. Produce user requirements for associated application software, perform acceptance testing and identify business requirements for hardware. Recommend/ facilitate appropriate settlements processes/adjustments to apply when data is missing/incorrect, contractual requirements are not met, and/or "ad hoc" situations.
  • On an on-going basis assist in reviewing the effectiveness of existing settlements processes. Develop and implement effectiveness and efficiency improvements, as necessary.
  • Produce business process and, where appropriate, system documentation for settlements activities. Provide written procedural instructions, advice, guidance and training regarding the settlement process for the production staff.
  • Investigate customer inquiries or complaints, or provide support to production staff investigating such inquiries or complaints.
  • Provide data and analyzed information pertaining to settlements as required, to meet corporate financial reporting requirements and as negotiated with other business units or customers.
  • Liaise with customer groups to gather information on customer satisfaction and value-added service opportunities. Provide guidance and supporting information to the development of customer programs that involve changes to settlement processes.

What you’ll need to succeed

  • Requires knowledge of electrical theory, power systems, mathematics, and computer sciences to carry out engineering, economic or analytical studies related to the management of the wholesale settlement system and associated activities.
  • Requires knowledge of technical writing to prepare effective reports and process descriptions/user guides. 
  • This knowledge is considered to be normally acquired either through the successful completion of 4 years University education, or by having the equivalent.
  • Requires significant exposure to develop a good overall understanding of the operation of the IESO-Administered market, with particular emphasis on the reconciliation aspects.
  • Requires considerable exposure to system and market operation practices and procedures, including legislation, resource utilization, and, system control techniques.
  • Requires computer experience including exposure to statistical and database software, desktop software applications, computer data conversion, various PC-based query and calculation tools, and computer system interfaces.
  • Requires experience in researching the practices and procedures of other jurisdictions, applying, testing and considering the merits of alternatives.
  • Requires good customer service skills. A period of over 8 years, up to and including 10 years is considered necessary to gain this experience.

What’s in it for you

•    A comprehensive total rewards program, including best-in-class benefits and a flexible workplace 
•    A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter 
•    Leaders who support your growth and success through regular feedback and coaching
•    The opportunity to work with some of the brightest minds in the industry

Deadline: August 16, 2022

For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.


At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment – one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. 

We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview. 

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.

The IESO commenced its 6 month Hybrid Work Model Pilot Program on March 28th, 2022. The Model allows for remote working up to three days per week, based on business needs. When working in the office, you will be located at Mississauga.

Join our talent community

Sign up for talent community; stay in touch, find out about new opportunities – and discover how you can make a difference. Discover how we use our expertise and commitment to deliver reliable and affordable electricity to Ontario’s businesses and communities, and how we’re innovating to secure a stronger energy future for all Ontarians. Visit Careers at IESO and be sure to follow us on LinkedIn.

Find out why we were selected as Greater Toronto’s Top 2022 Employers, and what we offer.

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