Senior Specialist Operations Training

Date: January 23, 2026

Location: Mississauga - On-site

Requisition ID: 20844

Status: Temporary up to 18 months

Business Unit: Markets and Reliability

Grade/Band: MP5

Annual Pay Range: For standard 40-hour work week

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do—it’s who we are! 

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come. 

This role is a part of the Control Room Support team within Markets and Reliability. This is a union job.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

The successful candidate will oversee the Training function responsible for the coordination, development and delivery of training to the IESO Operations staff, Market participants other utility entities and externals as required/contracted for.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

• Provide leadership to the Training function.  Oversee and participate in order to achieve function accountabilities. Receive assignment from Supervisor in broad terms on specific problems related to assigned areas of work.  Obtain necessary data for problem solution.  Develop solutions to problems, producing necessary documentation to substantiate recommendations
• Responsibilities will involve managing and participating in areas of:
• Conduct Control Room Initial Training Program and Continuing Education (CE) Program, prepare material and deliver training to other IESO staff and external parties (e.g., Market Participants) as required/contracted.
• Coordinate and deliver divisional training through Development and Training days.  Coordinate and deliver the training for IESO staff as well as Market Participants as required. Provide refresher and continuing training of existing Shift Staff.   Create, review and maintain materials required for delivery of the above training, including training for other business units and external entities as contracted.  Review and provide feedback on new or revised documentation, processes and tools for Control Room use from the viewpoint of their training implications and operability.
• Maintain training materials and records, including webpage maintenance.  Other training materials may include training objectives, user guides, instructor’s guides, presentation material, online training modules, practical exercises, evaluation material (tests), and feedback surveys.  
• Maintain NERC certification program, ensuring that Continuing Education Hours (CEH) Training Program is up to date and revised to meet changing NERC policies.   Make recommendations to line management regarding candidate readiness to sit for NERC certification exam.
• Produce, revise and maintain Department training records, including the training library. Produce, revise and maintain training documentation.
• Represent the Department in NERC and internal audits.
• Assist in the developing and measuring standards of performance for individuals involved in the Shift operation.  Develop scenarios for, train staff in, and manage use of IESO Simulator.  Coordinate the use of the Simulator and Backup Control Center facility for shift staff simulator training.  Act as primary contact for future Simulator enhancements / architecture and perform required testing as applicable. 
• Represent the IESO on internal/external committees and working groups as required.
• Assist Supervisor on other matters as required, including recommendations on selection and performance and providing inputs to business plan and budget.
• Perform other duties as required.

In a typical day, you will be involved in leading and coordinating the training function for Control Room staff and other stakeholders. You would start by assessing training needs and developing or revising programs to address those requirements. The day could include delivering training sessions, coaching new hires, and preparing and delivering training to internal staff or external market participants. You’ll also evaluate training effectiveness, maintain records and certification programs, and manage simulator-based exercises for skill development. Additionally, you may participate in committees, provide feedback on operational tools, and support strategic planning and budgeting activities. 

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills. 

To succeed in this role, you’ll need: 

• Requires knowledge of electrical theory, power system analysis and control, mathematics, computers science and the ability to carry out highly technical engineering, economic or analytical studies related to the management and control of the bulk power system, particularly as it relates to system control operations and the requisite training functions.  Requires oral and written fluency in English to communicate effectively, instruct with clarity, and prepare cogent training manuals and reports.
• This knowledge is considered to be normally acquired, either through the successful completion of 4 years University education in the appropriate fed/discipline or by having the equivalent education.
• Requires a series of developmental needs to meet the practical knowledge demands of the job:  
• Completed the System Supervisor step-up qualification in the Control Room.  
• In-depth knowledge of power system operation.   
• In-depth knowledge of the EMS and PC-based tools used in power system operation.  
• Applied knowledge of the functions of electrical equipment used in transmission and generation.
• Certification per NERC’s system operator certification program.
• Demonstrated proficiency in training delivery, broad knowledge of the internal/external organizations served.  
• A period of over 8 years, up to and including 10 years in a Control Room environment is considered necessary to gain this experience.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities—including job rotations to broaden your expertise—we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan. 
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development. 
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees. 

Deadline

January 30, 2026. For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks. 

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO will be transitioning to a 3-day in-office work week effective January 2026. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone. 

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment—one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer. 

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