Senior Advisor Market Insights

Date October 1, 2025

Location Toronto, ON – Hybrid/On-site

Requisition ID  20602

Status Temporary, up to 12 months

Business Unit Power System Development

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do—it’s who we are! 

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come. 

This role is a part of the Power System Development Business Unit and is unionized.

What Makes this Role Exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

The Senior Advisor, Market Insights is a strategic, high-impact role that drives the growth and innovation of IESO’s Demand Side Management (DSM) programs and brand. You’ll turn complex data into clear, actionable insights that influence senior leadership, lead cross-functional teams to shape DSM program design strategies, champion a customer-focused approach across the organization, and drive adoption of DERs, electrification and load flexibility DSM measures. With opportunities to mentor emerging talent and contribute to energy innovation, this role is dynamic, visible, and purpose-driven.

What You'll Do
In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Leadership

• Provide strategic direction and thought leadership in designing and executing research projects that supports DSM and broader IESO business needs.
• Coordinate and advocate for DSM research priorities across IESO teams, promoting data sharing and alignment with organizational goals.
• Develop and communicate strategies that drive program adoption, manage risk, and optimize outcomes, with regular reporting to senior leadership on related project work.
• Mentor students and team members.

Financial

• Works with the Supervisor, Market Insights to develop and manage  budgets
• Monitor and manage project budgets to stay within annual budget expectations Responsible for cost-effectiveness and optimization of market research and other projects

Technical

•  Serve as IESO’s subject matter expert on market research, customer data, and insights, as well as technical aspects of DSM including cost-effectiveness, rate structures, and engineering principles.
• Serve as IESO’s subject matter expert on DSM measures, technologies and controls including DERs, Demand Response and Beneficial Electrification
• Lead the process to identify information gaps which need to be filled to achieve business strategies, including disaggregating strategic questions and opportunities into researchable ones, and recommends knowledge-based solutions to close those gaps
• Develops, initiate, and oversee market research to inform program development and stakeholder engagement across Ontario.
• Build and maintain strong relationships with research vendors and consultants to ensure high-quality, aligned deliverables.

Customer Focus

• Contributes to and supports strategy planning and implementation with IESO staff, partners, and customers, ensuring alignment and impact.
• Prepares and delivers clear, actionable insights and recommendations to internal teams, fostering understanding and informed decision-making.
• Builds strong collaborative relationships with stakeholders and serves as an internal consultant on market and customer strategies.
• Develops and shares strategic content with senior audiences, including the IESO Board and external industry forums, to promote the understanding of markets, customers and channels on business strategies and initiatives.

In a typical day, you will 

• Each day begins by reviewing progress on several active research initiatives to ensure they are progressing as planned and to ensure they are prepared to provide updated to leadership as needed
• The Senior Advisor will manage external consultants to complete these projects, to ensure accurate and usable results are generated in a timely manner.
• Throughout the day, the Senior Advisor synthesizes findings into actionable insights and recommendations, preparing materials to share with internal and external stakeholders. These insights help inform strategic decisions and support the continuous improvement of energy programs.
• In addition to managing current projects, the Senior Advisor actively scans the market for emerging technologies and innovative program design approaches. They initiate and lead new research efforts aimed at enhancing Save on Energy programs or developing entirely new offerings. This includes designing studies, coordinating stakeholders, and translating research into practical program evolution strategies.

Role Requirements
Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills. 
To succeed in this role, you’ll need: 

• Superior understanding of the social, political and economic ramifications of demand side management programs and results
• Strong project management and program management experience in researching, designing, delivering and evaluating programs/products
• Proven contract and vendor management experience for projects related to customer research and communication support, including developing and managing budgets
• Ability to build relationships; excellent interpersonal skills to achieve results through influencing internal stakeholders without direct authority over them

The following would be an asset:

• Community based social marketing and/or concept marketing experience 
• Knowledge of energy issues and a professional designation in market research 

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities—including job rotations to broaden your expertise—we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan. 
• A commitment to flexibility as we currently support a hybrid model where applicable, that supports a blend of remote and in-office work based on business needs. Participating employees typically work in-office a minimum of four days and work remotely up to six days over a two-week period with a goal of maximizing in-office time through the use of established team days. 
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development. 
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees. 

Deadline

October 30, 2025. For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks. 

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.  

We believe in opportunities for everyone.  At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment—one that values every team member’s unique skills and experiences and ensures they have the support they need to 
achieve their potential. If you require accommodation during the recruitment process, please let us know.  

We’re proud to say we’ve been recognized as a supportive, inclusive employer.