Assistant Specialist, Operations Training

Date: January 15, 2026

Location: Mississauga, ON – On-site

Requisition ID: 20835

Status: Temporary up to 12 months

Business Unit: Markets and Reliability

Grade/Band: MP2

Annual Pay Range: For standard 40-hour work week

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do—it’s who we are! 

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come. 
This role is a part of the Control Room Support team. This is a union job.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

The successful candidate will help design, develop, and deliver effective training materials and programs by working closely with subject matter experts and supporting Market Operations staff through various learning platforms. They will also coordinate internal efforts to meet learning needs and ensure training activities and records are well‑maintained. 

What you’ll do

• Preparing training day agendas, coordinate with internal stakeholders, facilitate virtual and
  in-person training sessions and maintain training records for audit purposes.
• Assisting in the development of programs and products in various media to facilitate learning and ensure a high-quality user experience throughout the learner experience.
• Interacting with knowledgeable and functional personnel to solicit professional and practical views and suggestions for inclusion in course materials. Integrate content of information received from functional areas and Subject Matter Experts into learning materials.
• Preparing and update training materials and other training assignments for various training courses and products. Develop and maintain training documentation.
• Obtaining feedback from trainees to enhance and improve the learner experience.
• Assisting in the design of program evaluation methodologies based on accepted evaluation strategy as determined by the Supervisor and industry best practices within NERC.
• Working with vendors to design and deliver learning aids (e.g. graphics).
• Facilitating team meetings and record meeting minutes as applicable.
• Performing other duties as may be required.

In a typical day, you will:

• Assist in the design and development of training documentation, comprehensive learning programs and products utilizing various delivery media to facilitate learning.
• Assist in coordinating internally to achieve learning needs and maintain training records.
• Work in harmony and coordinate efforts of subject matter experts to provide input to produce training programs for Operations staff. Assist in development, support and delivery of training to Market Operations staff in a classroom setting or through the use of various media.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills. 
To succeed in this role, you’ll need: 

Education:

• Requires knowledge of technical writing for the development and implementation of training programs and products.
• Requires knowledge of English, oral and written communication skills to prepare and present strategies, and training courseware.
• This knowledge is considered to be normally acquired either through the successful completion of four-years of university education in the appropriate fields or by having the equivalent. 

Experience:

• Requires some experience in the design, development and evaluation of training programs/courses and the assessment and recommendation of training requirements or related solutions. Relevant experience in developing educational media and/or courseware. Knowledge of computer programs. Requires knowledge of training and presentation techniques and practices. Should have experience in facilitating training sessions. Requires experience in guiding, training and providing advice to individuals and good customer service skills.
• A period of over 4 years, up to and including 6 years’ experience is considered necessary to gain this experience.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities—including job rotations to broaden your expertise—we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan. 
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development. 
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees. 

Deadline

January 29, 2026. For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks. 

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO will be transitioning to a 3-day in-office work week effective January 2026. Over the course of 2026, the IESO will advance plans to acquire additional office space to accommodate more in-office time. While the timeline for moving to a full 5-day in-office model has not yet been established, we are committed to keeping employees and candidates informed as plans progress and give them as much advance notice as possible to prepare for any changes.

We believe in opportunities for everyone. 

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment—one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer. 

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