Analyst Internal Communication

INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)

Why join us? 

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.
We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences – and recognizes that when you do better, we become even better too.  

Who we are 

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.

 

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

The Analyst, Internal Communications, supports the Internal Communications team in keeping our employees informed, connected, and inspired. In this role, you’ll help bring clarity to change, support engagement through compelling storytelling, and contribute to initiatives that power Ontario’s electricity system and its people.

This role is ideal for someone who is highly organized, detail-oriented, and thrives in a collaborative environment. You’ll also play a key role in coordinating and tracking internal activities, while ensuring communication reflect our brand and voice.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

• Support the implementation of internal communications strategies and policies across the organization.
• Develop timely, relevant content that informs, engages, and reflects the employee experience. Attention to accessibility, tone, and visual identify is key in all written work.
• Coordinate logistics and content for corporate-level meetings, including town halls and all-employee events.
• Collaborate with cross-functional teams to write and manage intranet content to ensure the platform remains a trusted and effective source of information for employees. This includes posting stories, announcements, and updates while responding to content requests from across the organization.  
• Assist in monitoring and reporting on internal communication initiatives in order to measure effectiveness, drawing from employee engagement survey results and from additional survey information as required.

 In a typical day, you will

• Draft and edit internal news stories, email messages, and intranet content to keep employees informed and engaged.
• Support planning and delivery of internal campaigns and employee events, ensuring alignment with organizational priorities and tone.  

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To succeed in this role, you’ll need:

• A strong knowledge of English both oral and written to effectively develop communications products and services.
• Experience in a variety of communications activities or roles to acquire familiarity with corporate communications programs. 
• Familiarity with the IESO organization, its communications policies and objectives, and their application and intent, and some insight of change management.

This knowledge is considered to be normally acquired either through the successful completion of a four-year university education in the appropriate field or by having the equivalent level of education.

A period of over 4 years and up to and including 6 years is considered necessary to gain this experience. 

The following would be an asset:

• A strong understanding of CP style and superior writing skills - writing clear and concise copy for the web and a strong understanding of the best practices for web and marketing communications.
• Experience with Microsoft Teams, and graphic designing/editing tools – including knowledge with corporate templates and accessibility requirements.
• Understanding of and experience with Sitecore or similar digital platforms for company intranets.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities—including job rotations to broaden your expertise—we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
• A commitment to flexibility where 95% of our workforce participates in a hybrid model. Employees work in-office a minimum of four days and work remotely up to six days over a two-week period with a goal of maximizing in-office time through the use of established team days. Remote work can be done from anywhere in Ontario.
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline

August 14, 2025. For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks. 

We believe in opportunities for everyone. At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment—one that values every team member’s unique skills and experiences and ensures they have the support they need to
achieve their potential. If you require accommodation during the recruitment process, please let us know.  

We’re proud to say we’ve been recognized as a supportive, inclusive employer.

Find out why we were selected as Greater Toronto’s Top 2025 Employers, and what we offer.