Analyst Communication Services

Date November 17, 2025

Location Mississauga/Toronto, ON – Hybrid/On-site

Requisition ID 20708

Status Temporary, up to 18 months

Business Unit Corporate Relations, Engagement and Strategy

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do—it’s who we are! 

Who we are
Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come. 
This role is a part of the Corporate Relations Engagement and Strategy Business Unit and is unionized.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

The Analyst, Communication Services is responsible for providing support to the External Communications team and the external corporate websites – managing daily web publishing requests along with developing content and enhancements across the sites.

What you’ll do
In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

• Design and coordinate the production of corporate publications – working with business units and vendors.
• Review content for compliance with corporate visual identity, brand narrative, and accessibility.
• Assist in monitoring and reporting on metrics to measure communication effectiveness, utilizing various analytics tools.
• Collaborate with cross-functional teams to create content for major corporate initiatives.
• Assist in the development of video content – for social and other platforms – as well as coordinate photo shoots and the IESO photo library.
• Complete and report on work activities ensuring deadlines and objectives are met.
• Ensure quality control of internal and external communications vehicles by monitoring KPIs and assurance reports.
• Efficiently respond to email queries and requests sent to the communications mailbox.
• Perform other duties as required.
   

Role Requirements
Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills. 
To succeed in this role, you’ll need: 

• Education:

  • Requires a strong knowledge of communications, journalism, and public relations to participate in the development and provision of corporate communications, information and fulfillment programs and delivery methods. 
  • Requires an strong understanding of CP style and superior writing skills - writing clear and concise copy for the web and a strong understanding of the best practices for web and marketing communications.

  This knowledge is considered to be normally acquired either through the successful completion of a four-year university education in the appropriate field or by having the equivalent level of education.

  Experience:

  • Requires experience across a broad variety of communications or web development roles to acquire familiarity with IESO visual identity and brand narrative with prior communications experience.
  • Requires familiarity with the IESO organization, its communications policies and objectives, and their application and intent, and understanding of government and stakeholders and the impact they may have on the organization.
  • Requires experience with SiteCore, Microsoft Teams, and graphic designing/editing tools – including knowledge with corporate templates and accessibility requirements.
  • Requires ability to multi-task, work in a high volume, evolving work environment with flexibility to adapt to rapidly changing work priorities.

   

  A period of four years, up to and including six years, is considered necessary to gain this experience.

   

   

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities—including job rotations to broaden your expertise—we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan. 
• A commitment to flexibility as we currently support a hybrid model where applicable, that supports a blend of remote and in-office work based on business needs. Participating employees typically work in-office a minimum of four days and work remotely up to six days over a two-week period with a goal of maximizing in-office time through the use of established team days. 
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development. 
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees. 

Deadline

November 25, 2025. For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks. 

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.  

We believe in opportunities for everyone.  At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment—one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know.  

We’re proud to say we’ve been recognized as a supportive, inclusive employer.