Specialist Systems - Windows Server Administrator

INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)

Why join us? 

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.

We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences – and recognizes that when you do better, we become even better too.  

Who we are 

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.
 

The opportunity

The Specialist – System position will report directly to the Manager, Corporate Technology Solution and have primary responsibility to integrate, build, support and maintain the availability and security of the IESO Information Technology (IT) systems and network of the supported applications and business data. This individual should adhere to the IT policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements.

The Corporate Technology Solutions (CTS) team is a highly technical team within the I&TS Business Unit accountable for the design, configuration, administration, maintenance, and operations of application and database hosting infrastructure both on-premise and in the cloud. CTS is also responsible in maintaining middlewares supporting the various application solutions used by the business including the management and maintenance of corporate email and collaboration solution. The incumbent requires strong knowledge of the system administration of the Microsoft Windows operating system.
 

What you'll do

• Develop standards, participate in the development of strategic plans and provide operational and design specifications for Information and Technology Services (I&TS) managed systems.
• Provide systems design expertise to support the development of computer based information systems/tools to meet the needs of customers by establishing user requirements, developing system designs, integrating commercial products, code software and test systems.  Provide project management support to design projects/teams or information systems or tools.
• Design, build, and operate hosting systems which includes server and network components to deliver required system functions.
• Manage the evolution of existing hosting systems and tools by implementing enhancements to provide additional functionality, correct problems to improve reliability, maintainability, improve server management capabilities, and respond to advanced system problems or failures to restore system functionality.
• Perform server management duties, prepare procedures and/or support personnel involved in server management activities.
• Research commercial products and tools which can be used in the design or support of information systems and tools and perform ongoing assessments of their ability to meet current and future requirements.
• Provide systems consulting support to operations, maintenance or software development staff.
• Develop procedures required for the secure operation and management of information systems or tools. Perform hosting attestation to ensure compliance to set standards, meeting requirements, and identification of  improvement opportunities.
• Act as a consultant or mentor to peers to advance their learning and facilitate their problem solving skills with their respective areas of expertise.
• Perform other duties as required.

What you need to succeed

Education:

• Requires a knowledge of MS Windows server management, infrastructure monitoring tools, computer science subjects and disciplines in order to design, develop and support small to large scale computer systems and networks. Specific knowledge would include system design, networking and system administration.
• Requires a knowledge of technical writing to prepare effective reports.
• This knowledge is considered to be normally acquired either through the successful completion of a four-year university education in the appropriate discipline, or by having the equivalent level of education.

Experience:

• Requires considerable experience in the design, development and support of computer systems. This experience will be gained through work in the following areas:
  • Computer system architecture, design and integration
  • System networking
  • Administration and use of standard or proprietary computer operating systems
  • Development of computer applications using standard development languages
  • Support of small to large scale computer systems
  • Database design and administration. 

A period of up to eight years is considered necessary to gain this experience.

Core Competencies: 

• Excellent communications and interpersonal skills (written and verbal) 
• Strong analytical and reporting skills 
• Excellent design and administration knowledge of Windows Server 
• Extensive MS Office skills in MS Word, MS Excel, MS Project, MS Visio, MS Access, and MS PowerPoint 
• Ability to work in a team environment including open information sharing and mentoring of peers 
• Deadline / deliverables oriented individual 
• Demonstrates organizational skills and multi-tasking capability 
• A strong commitment to corporate and departmental objectives

What’s in it for you

• A comprehensive total rewards program, including best-in-class benefits and a flexible workplace 
• A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter 
• Leaders who support your growth and success through regular feedback and coaching 
• The opportunity to work with some of the brightest minds in the industry 

For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment – one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. 

We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview. 

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.

The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario. It also offers three flex weeks when individuals can work remotely within Ontario. When working in the office, you will be located at our Mississauga, ON location.

Join our talent community

Sign up for talent community; stay in touch, find out about new opportunities – and discover how you can make a difference. Discover how we use our expertise and commitment to deliver reliable and affordable electricity to Ontario’s businesses and communities, and how we’re innovating to secure a stronger energy future for all Ontarians. Visit Careers at IESO and be sure to follow us on LinkedIn.

Find out why we were selected as Greater Toronto’s Top 2024 Employers, and what we offer.